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  1. Visitor Queue Resource Centre
  2. FAQ

FAQ

You aren't the first to ask, and you likely won't be the last!

  • What is the number in brackets beside page visited?
  • Do I have to add verbiage to my terms of service and/or privacy policy?
  • How do I delete a user?
  • What is the difference between filters and queues?
  • What is the difference between account and user filters?
  • Why aren't all my website visitors showing up?
  • Do you Have an Affiliate/Partner Program?
  • What Don't I Have Access to on a Lite Plan?
  • How Often Do Leads Refresh in the Platform?
  • If I Hide a Lead, Will it Count Against My Lead Limit?
  • If I Filter Out a Lead Does it Count Against my Lead Limit?
  • When Does my Lead Limit Reset?
  • What Counts as a Lead?
  • Why Can’t I Know the Name of the Person that Visited my Website?
  • Why do I see Certain Information for one Lead, but not Others?
  • How Should I Treat Leads that Offer Public Wi-Fi?
  • Why Would I Want to Hide Leads?
  • Why Does the Time Spent on Website for Some Leads say "-"?
  • What are Some Ways I can Rank my Leads?
  • How Accurate is the Data That you Provide?
Visitor Queue Resource Centre