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  • Pricing
  • Contact us
  • Platform
    • Identify Identify
    • Personalize Personalize
    • benchmark Benchmark
  • Log In Start free trial
  • Resources
    • How it works How it Works
    • Features Features
    • Agencies Agencies
    • Integrations Integrations
    • Case Studies Case Studies
    • Use Cases Use Cases
    • Blog Blog
  1. Visitor Queue Resource Centre
  2. FAQ

FAQ

You aren't the first to ask, and you likely won't be the last!

  • What is the number in brackets beside page visited?
  • Do I have to add verbiage to my terms of service and/or privacy policy?
  • How do I delete a user?
  • What is the difference between filters and queues?
  • What is the difference between account and user filters?
  • Why Aren't All My Website Visitors Showing Up?
  • Do you Have an Affiliate/Partner Program?
  • What Don't I Have Access to on a Lite Plan?
  • How Often Do Leads Refresh in the Platform?
  • If I Hide a Lead, Will it Count Against My Lead Limit?
  • If I Filter Out a Lead Does it Count Against my Lead Limit?
  • When Does my Lead Limit Reset?
  • What Counts as a Lead?
  • Why Can’t I Know the Name of the Person that Visited my Website?
  • Why Can I See Certain Information for One Lead, But Not Others?
  • How Should I Treat Leads that Offer Public Wi-Fi?
  • Why Would I Want to Hide Leads?
  • Why Does the Time Spent on Website for Some Leads say "-"?
  • What are Some Ways I can Rank my Leads?
  • How Accurate is the Data That you Provide?
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Contact us
Canada Office Western Fair 316 Rectory Street London, ON, Canada N5W 3V9 info@visitorqueue.com
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Resources


API Documentation Frequently Asked Questions GDPR & CCPA Resource Centre Case Studies Lead Forensics LeadFeeder eBook: 23 B2B Growth Marketing Hacks to Use in 2023 Website Visitor Identification Calculator Prerecorded Demo

Services


IP Address to Company Name Website Visitor Identification Anonymous Website Visitor Tracking B2B Website Personalization Affiliate Program: 25% Lifetime Commissions Visitor Queue for Agencies Free Company & Employee Dataset