FAQ
You aren't the first to ask, and you likely won't be the last!
- How do I change the time zone my data/account is in?
- Which time zone is my data/account in?
- Do I have to add verbiage to my terms of service and/or privacy policy?
- How do I delete a user?
- What is the difference between filters and queues?
- What is the difference between account and user filters?
- Why aren't all my website visitors showing up?
- Do you Have an Affiliate/Partner Program?
- What Don't I Have Access to on a Lite Plan?
- How Often Do Leads Refresh in the Platform?
- If I Hide a Lead, Will it Count Against My Lead Limit?
- If I Filter Out a Lead Does it Count Against my Lead Limit?
- When Does my Lead Limit Reset?
- What Counts as a Lead?
- Why Can’t I Know the Name of the Person that Visited my Website?
- Why do I see Certain Information for one Lead, but not Others?
- How Should I Treat Leads that Offer Public Wi-Fi?
- Why Would I Want to Hide Leads?
- Why Does the Time Spent on Website for Some Leads say "-"?
- What are Some Ways I can Rank my Leads?
- How Accurate is the Data That you Provide?