When adding the tracking script to your website there are steps you can take to ensure the script is added correctly.
- First, generate your tracking script and add it to your website's header or footer.
- If you still see the image above after inserting your tracking script to your website it does not mean it is not working. As we track visitors as they land on your website and populate them in your dashboard up to 15 minutes later it can take some time to generate leads.
- If you see the message above it is because the tracking script was added correctly and there is traffic on your website but we are unable to identify the visitors as they are ISPs. As soon as companies visit your website they will populate in your dashboard.
- If you are unsure if your script is added to your website properly you are able to inspect your website to ensure it is added. If you right-click on your website and select inspect then use your search function (Apple: command + "F") (Windows: Control + "F") to search for "vq_tracking" you will be able to see if the script is added to your website.